SEC Proposes Exemptive Relief for “Finders” – A Win-Win Scenario?

I was recently quoted by WealthManagement.com on the recent “finders” exemption proposal by the U.S. Securities and Exchange Commission. That proposal would provide clarity to “finders” on how they can avoid allegations that they are acting as broker-dealers in need of registration under Section 15 of the Securities Exchange Act of 1934. The proposal is available here.

The Office of the Advocate for Small Business Capital Formation created a very helpful chart that shows how the proposed finder relief will work, if adopted. That chart is set forth below:

As you can see, the exemption provides two tiers of exemptive relief for finders. Tier 1 provides a finder with the ability to receive transaction-based compensation for (i) simply providing contact information for accredited investors, (ii) to non-reporting (private) companies, (iii) for primary exempt offerings, subject to certain conditions. It would only available for individuals and these referrals are proposed to be limited to once in a 12-month period. My only concern with this tier is that issuers may be able to deceive a finder or ultimately refuse to compensate a finder from their earned compensation, because of how “hands off” the approach must be under the proposal.

Tier 2 allows for the finder to be slightly more involved in the process–namely they can help contact potential investors, distribute offering materials, discuss the issuer, and arrange for meetings.

Lately, I have been finding myself in less agreement with Chariman Clayton on proposals, but I think this proposed relief benefits the industry without necessarily creating any increased risk for the investing public. As a practicing lawyer who works on securities offerings, I see these proposals as a win-win.

These activities are already taking place and investors are already being pitched ideas by unlicensed people who stand to benefit from those pitches. This relief at least provides clarity for the unlicensed people, and at the same time would seem to increase protection for those investors.

The Rise of Fee-Based Annuities and Potential Licensing Issues for Independent Investment Advisers

In recent years, as they have seen the exponential growth of independent investment advisers, insurance issuers have sought creative ways to place their products in the space. Hence the creation of the fee-based variable annuity–a product that was at one time only an arrow in the quiver of the commission brokerage industry.

Now that these products are commission-free, investment advisers can be compensated out of the contracts themselves for providing advice on the contracts and their underlying investments. In fact, the IRS recently made these products more alluring in 2019 when it issued private letter rulings that allowed compensation from the contract without incurring income for the investor.

Investment advisers often overlook the potential regulatory and legal issues that come with recommending these products and providing advice on them. I recently looked into this issue in New York and was a bit surprised at what I found.

NY Insurance Law § 2102(b)(3) states: “[u]nless licensed as an insurance agent, insurance broker or insurance consultant with respect to the relevant kinds of insurance, no person, firm, association or corporation shall receive any money, fee, commission or thing of value for examining, appraising, reviewing or evaluating any insurance policy, annuity or pension contract, plan or program or shall make recommendations or give advice with regard to any of the above.”.

NY Insurance Law § 2107 states that the superintendent may issue an insurance consultant’s license to any person, firm, association or corporation who or which has complied with the requirements of this chapter with respect to either: life insurance, meaning all of those kinds of insurance authorized in paragraphs one, two and three of subsection (a) of section one thousand one hundred thirteen of this chapter; or general insurance, meaning all of those kinds of insurance authorized in paragraphs four through twenty-three of such subsection, as specified in such license.

NY Insurance Law § 1113(a)(2) includes annuities, which suggests that a consultant’s license would be required to receive a fee in exchange for providing recommendations or advice regarding an annuity.

The law itself is unclear on whether an investment adviser would be required to be licensed as an insurance consultant for providing exclusively investment advice regarding the underlying investments in the insurance contract. The conservative approach would seem to err towards licensing.

However, there may be ways to avoid licensing altogether. If the investment adviser structures its services in such a way to avoid rendering any insurance advice on the annuity, it would be hard for the New York Department of Financial Services to allege that licensing would be required. For example, the investment adviser would need to be certain that it isn’t providing any of the services enumerated in NY Insurance Law § 2102(b)(3). This would required implementing safeguards to be certain the the business or its representatives are not examining, appraising, reviewing or evaluating the insurance contract. Also, once a contract is purchased, the investment adviser would need to create further safeguards to avoid providing advice regarding insurance elements of the contract.

For investment advisers who don’t hold an insurance license, it appears that there are a couple of options to further avoid licensing. Based on a press release, Nationwide Advisory Solutions provides a licensed insurance agent service at no cost “to help [investment advisers] enhance their client relationship and eliminate the unnecessary expense of any third party”. In addition, it appears that a cottage industry is popping up to address this very issue. On its website, Allianz references DPL Financial Partners and RetireOne as potential vendors to avoid licensing issues.

To my knowledge, the NY DFS has not brought any enforcement actions against independent investment advisers for acting as unlicensed consultants. Each state’s insurance law will differ, and you shouldn’t make any decision based on New York law or this post. Nonetheless, it seems like a practice that firms should be thinking about critically before jumping into the deep end of offering or interfacing with fee-based variable annuities (and other insurance products).

Morningstar Presentations Present Issues for Investment Advisers

As an attorney in the investment management space, I have seen the use of Morningstar presentations create issues for investment advisers at an increasing rate during examinations conducted by the Securities and Exchange Commissions (“SEC”) Office of Compliance Inspections and Examinations (“OCIE”).

The issues that I have seen typically revolve around the use of hypothetical back-tested performance. Most typically, a financial professional will create a presentation that compares the client or prospective client’s current portfolio to a portfolio being recommended by the financial professional. It will show a distinct improvement in one or more of the following variables: performance, expenses, or risk metrics. These presentations are not reviewed by compliance (or anyone for that matter) prior to their delivery to the client or prospect. OCIE has continually taken issue that these presentations violate Section 206 of the Investment Advisers Act because they are misleading. They also allege that these presentations are “advertisements” under Rule 206(4)-1 and that they violate the rule. The presentations are not typically labeled as hypothetical back-tested performance presentations. Further, the template or stock disclosures provided by Morningstar do not consistently or automatically comply with the no-action letter guidance issued by the SEC.

In any event, if your firm currently permits its financial professionals to use Morningstar presentations (or any similar product or software, such as HiddenLevers), now is a good time to review your policies and procedures. Some things to focus on:

  1. How does your firm train and supervise your financial professionals on the use of Morningstar (and performance presentations in general)?
  2. Does legal or compliance review each presentation before it is provided to a client? If not, how does it ensure compliance with the SEC’s no-action guidance on backtesting?
  3. Have you reviewed the Morningstar presentations and the disclosure and are you confident that your firm’s use of the presentations meets the SEC no-action guidance relating to backtesting?

I believe that Morningstar should try and make some slight re-designs to the presentation formatting and disclosures to maximize the likelihood of compliance for investment advisers. They may also want to provide their users with some type of whitepaper, education, or training to reduce the examination and enforcement risk for users.

* This post was updated on September 22, 2020 at 9:15am to remove any reference to issues involving LPL Financial.

Expungement of Criminal Disclosure on Forms U4, Form U5, and IAPD/Brokercheck

Form U4 requests information about various criminal, regulatory, financial, and litigation matters. While many of these disclosures are relevant and important to clients and prospective clients, others are less important. For example, I have seen countless college incidents. Some involve taxi rides, fake IDs, alcohol, or marijuana. This article is intended to help those who have suffered one of these events contemplate their options for removing these (or even more serious) criminal transgressions. In addition, this article might be helpful for a firm with an otherwise clean Form CRS wanting to explore cleaning up one of their owner’s or employee’s disclosure reporting pages.

The specific questions that appear on Form U4 (which cause information to flow through to the Investment Adviser Public Disclosure and Brokercheck) appear below:

As you will see, certain criminal charges require disclosure regardless of the outcome. These include felony charges and charges involving crimes that potentially implicate moral character (e.g., fraud, false statements or omissions, wrongful taking of property)

If you have an affirmative response to one of these questions on your record, there are a few options to consider:

  1. Is the current disclosure even supposed to be on your record? Many times, I see overly-conservative compliance departments make disclosures to cover themselves. Not all criminal charges or convictions require disclosure. A lawyer with knowledge of the specific state law charges should help you make the determination. Further, an FAQ to Form U4 states: “If a registered person is arrested but not charged with a crime, is the arrest required to be reported? A: No. An arrest without a charge is not required to be reported. (02/13/98)” It could be possible that you were arrested, but not formally charged with the crime. Again, state-specific law will determine whether you could rely on this FAQ.
  2. Removal of Disclosures.
    • It is also possible that a criminal action can be expunged. Each state’s law is a little different on the impact of expungement. For example, an expungement in certain states will make it so the arrest never occurred. In that case, you would not need to report the charge. There is a growing trend under state law to automatically expunge certain cases through diversion programs for certain offenders. However, the effect of expungement is not the same in all states. You will want to closely review your charges, convictions, and the expungement law in your state to determine whether this is a possible exercise.
    • Once you have received an order of expungement from a state court, there is a process to provide that expungement to FINRA, who will remove the expunged disclosure.

If you have any questions about whether your specific charges should be disclosed or can be expunged, do not hesitate reaching out.

SEC Investigating Investment Advisers Whose Supervised Persons Received 12b-1 Fees on Advisory Accounts

If your investment adviser permitted its supervised persons to receive rule 12b-1 fees through an unaffiliated broker-dealer at any point in the last five years, you should start preparing for an examination by the SEC’s Office of Compliance Inspections and Examinations or an inquiry from its Division of Enforcement. (I recently covered the one of the first enforcement cases where the SEC settled with such an adviser). The SEC rarely brings enforcement cases in isolation these days, and you can safely assume there will be more of these investigations and enforcement actions to follow.

There are a number of hybrid investment advisers associated with independent broker-dealers where this practice may have been prevalent. The recent settled enforcement action involved an investment adviser and its supervised persons that were registered representatives of Triad Advisers, Inc.

If your firm has supervised persons that received rule 12b-1 fees from advisory accounts at any point (but particularly from September 2015 through the present), you should be considering the following:

  1. What is our firm’s exposure? How much money is potentially at issue?
  2. What did our firm disclose to clients regarding these practices?
  3. How many representatives and which representatives were involved in this practice? Was it owners or management at the firm?
  4. Has the disclosure and/or the receipt of rule 12b-1 fees been corrected on a go-forward basis? Did we disgorge all of the rule 12b-1 fees?
  5. If our firm’s disclosures were inadequate (which they likely were in the eyes of the SEC Staff), have we voluntarily and proactively disgorged these fees? If not, why not? If so, did we include an interest component?

I have been assisting investment advisers for the better part of the last six years on issues involving share class selection and disclosure. I have been deeply involved representing clients’ interest in some of the earliest enforcement actions involving these matters, and have assisted clients successfully avoid enforcement actions altogether. If your firm (i) is trying to assess its risks, (ii) contemplating how to minimize its exposure, or (ii) is seeking counsel or a second opinion on whether its practices or disclosures were or currently are sufficient, please feel free to contact me.

SEC Settles With Investment Adviser Whose Associated Persons Received 12b-1 Fees from Unaffiliated Broker-Dealer

The Securities and Exchange Commission accepted an offer of settlement from Graham, Bordelon, Golson & Gilbert, Inc. (“Graham Bordelon”), an investment adviser with its headquarters is Monroe, Louisiana.

This settled action is markedly different from the roughly hundred other actions involving share class selection practices to date. In this action, the SEC alleged that Graham Bordelon “purchased, recommended, or held for advisory clients mutual fund share classes that charged fees pursuant to Rule 12b-1 under the Investment Company Act of 1940 (“12b-1 fees”) instead of lower-cost share classes of the same funds which were available to the clients. Graham Bordelon’s associated persons received 12b-1 fees in connection with these investments, but Graham Bordelon did not adequately disclose this conflict of interest in its Forms ADV or otherwise. Graham Bordelon also, by causing certain advisory clients to invest in fund share classes that charged 12b-1 fees when share classes of the same funds that presented a more favorable value for these clients under the particular circumstances in place at the time the transactions were available to the clients, breached its duty to seek best execution for those transactions.”

This case is unique for a few reasons. First, Graham Bordelon did not have an affiliated broker-dealer during the relevant period. Instead, all of Graham Bordelon’s associated persons were registered representatives of an unaffiliated broker-dealer. However, the SEC still brought charges against Graham Bordelon.

Second, Graham Bordelon agreed to pay disgorgement of $111,655.10 and prejudgement interest of $14,744.11, even though the SEC acknowledged that Graham Bordelon began providing credits of the 12b-1 fees it received dating back to August 31, 2016. This seems like a fairly large figure for a firm that manages approximately $240 million with a period that is shortened due to the statute of limitations and their crediting process. Based on some back-of-the-napkin math, it appears to be about a one-year period (i.e., from September 1, 2015 through August 31, 2015). This assumes that the SEC Staff did not enter a tolling agreement with Graham Bordelon fairly early in the enforcement inquiry.

Third, the Graham Bordelon agreed to pay a civil penalty of $50,000, which is almost half as large as the disgorgement at hand. By comparison, Cozad Asset Management, Inc. was ordered to disgorge $369,423.75 and agreed to a $10,000 civil penalty. Albeit, they missed the self-reporting deadline by a few days. The SEC accepted civil penalties that appear to be a bit less than half of the ordered disgorgement in other settled actions.

Lastly, it begs the question where the SEC Staff will draw the line in pursuing cases involving associated persons and unaffiliated broker-dealers. For example, if a single, non-control person received 12b-1 fees, it would seem unfair to seek disgorgement from the investment adviser. Obviously, the SEC could allege failures in policies and procedure and disclosure in those instances, but that would set some interesting precedent.

As an aside, I still continue to believe that best execution is the incorrect framework for these cases, as the investment advisers (i) purchased the security they intended, (ii) at the time they intended , and (ii) at the price they intended.

As an update to this article, there has been one other settled enforcement action involving similar facts. See Signature Financial Services, Ltd.

A Legal Analysis on Whether Form U4 is Subject to Ongoing Amendments for SEC Registered Investment Advisers

Recently, I was posed with the question of whether an investment adviser registered with the U.S. Securities and Exchange Commission has an ongoing obligation to update its supervised persons’ Form U4s.

I always assumed the answer was yes, but I recently dug into this assumption from a legal perspective. After conducting a bit more legal research, my assumption has not changed, but you would think it would be a bit clearer.

This post assumes that the associated person meets the definition of “investment adviser representative” under applicable state law, has filed their initial Form U4, and been approved to conduct business in a state as an “investment adviser representative”.

The instructions to Form U4 state: “An individual is under a continuing obligation to amend and update information required by Form U4 as changes occur. Amendments must be filed electronically (unless the filer is an approved paper filer) by updating the appropriate section of Form U4.” From a legal perspective, it isn’t clear whether the instructions or any guidance issued by FINRA associated with Form U4 are binding on investment advisers registered with the SEC.

However, the acknowledgement that each representative makes on the form itself states: “I agree to update this form by causing an amendment to be filed on a timely basis whenever changes occur to answers previously reported. Further, I represent that, to the extent any information previously submitted is not amended, the information provided in this form is currently accurate and complete.”  Placing aside other applicable law, this would seem to create a contractual or quasi-contractual obligation to amend the responses to Form U4 on an ongoing basis.[i] It does beg the question what is a “timely basis” .

Notably, FINRA Rule 4530 imposes specific requirements on the timing of amendments involving a criminal matter, regulatory action, civil matters, and judgments and liens. Generally, they must be reported within 10 or 30 days, depending on the event in question.

However, investment advisers registered with the SEC are not subject to FINRA rules. Instead, they (and their investment adviser representatives) are bound by federal and state law. As you may be aware, investment adviser representatives are subject to licensing by states (subject to Section 203A of the Investment Advisers Act of 1940).  By way of example, New Jersey regulation requires that “[a] registered investment adviser representative shall file with the Bureau an amendment to Form U4 within 30 days, whenever there is any change to the information previously reported on the Form U4.”  Similarly, Florida’s applicable rule states: “If the information contained in any Form U4 becomes inaccurate for any reason before or after the associated person becomes registered, the associated person through the investment adviser or federal covered adviser shall be responsible for correcting the inaccurate information within thirty (30) days. If the information being updated relates to the applicant’s or registrant’s disciplinary history, in addition to updating the Form U4, the associated person through the investment adviser or federal covered adviser shall also provide the Office with notice and copies of each civil, criminal or administrative action initiated against the associated person….Associated persons shall file such amendments through the CRD system.”

Without confirmation, I assume that many states have a similar requirement (with the exception of New York, which as of the date of this post unbelievably does not license investment adviser representatives). If a state did not have such a requirement, then the requirement to file an amendment to Form U4 would be based solely in (i) the contractual or quasi-contractual language in Form U4 referenced above, or (ii) the potential for a state to apply its “dishonest or unethical practices” catchall.  Many states have poorly drafted blue sky laws, so I wouldn’t be shocked if one or more states did not have an explicit requirement.

In any event, it seems like a very easy and prudent compliance requirement to implement a procedure to require investment adviser representatives to review and update their Form U4s on an ongoing basis.

[i] The Form U4 has probably not been subject to very many state administrative procedures act processes.

Strategies for Breaking Away While Subject to a Non-Solicitation Agreement

Financial professionals that have entered into an employment agreement or some other form of contract with their employer that contains an agreement not to solicit clients upon their departure are in an extremely difficult place. How do you get out of an employment situation that you no longer want to be in without taking unnecessary risk.

I feel for you. As lawyers, we have rules of professional conduct that prohibit these types of restrictions by employers under the premise that clients should be free to determine who provides them with legal advice. I personally think that the financial advice profession would be better off without these restrictions, but that isn’t the point of this article.

In a previous article, I provided some high level guidance on how to prepare for and avoid litigation on non-protocol transitions. The purpose of this article is to identify strategies for financial professionals that are intended to help work around these restrictive covenants. Keep in mind that this is not intended to be legal advice and you should not rely on this article in making any employment decisions. State laws differ, as do the specific provisions found in employment contracts, and you will want to speak with a lawyer knowledgeable in restrictive covenants and the financial industry before you take any chances.

The approaches described below are intended to be ranked in order of my perceived level of risk. Approaches at the top are less risky than those appearing at the bottom.

  1. Broker Protocol. The first thing you want to do is determine whether your transition is subject to the protocol for broker recruiting. If it is, then you really won’t need to worry too much about these restrictions, because the protocol states, “RRs that comply with this protocol would be free to solicit customers that they serviced while at their former firms, but only after they have joined their new firms.”
  2. Resign and Don’t Solicit. Another low-risk approach is to resign and not contact any former clients. If your former clients reach out, you could then have an open conversation with them. Most employment contracts are drafted in such a way that former employees are prohibited from initiating contact. This is starting to change slightly based on wording I am seeing in employment contracts, especially at wire-houses that have savvy employment lawyers.
    • Inevitably, everyone has questions about family members and social friends. Stick to the plan. Don’t solicit them. Try not to create evidence that shows you reached out to them. No phone calls or text messages. All of these things can be subject to a subpoena in litigation.
    • Don’t contact clients before you resign and make appointments with them for after your departure date.
    • Don’t send your clients emails, text messages, or postcards saying you opened a new office.
  3. Resign, Don’t Solicit, but Make Certain Non-targeted “Tombstone” Announcements. A slightly riskier approach, involves resigning, not directly soliciting clients, but letting it generally be known to the world that you have left. Some examples of this involve updating your LinkedIn, Facebook or Twitter profiles to reflect your new employment. Other examples include taking an ad out in local publication to announce your change. To take it a step further, you might disseminate a message, post or tweet about your new employment. A little bit further, you might send a note-card to former clients stating that you joined a new firm and provide them with your contact information. Each of these actions could be innocent or could be in violation of your employment agreement.
  4. Resign and Selectively Solicit Without Creating Record of Evidence. Many financial professionals run in the same circles as their clients. They are friends, family, acquaintances from church, temple or their mosque, or golfing buddies. Solicitation litigation is heavily dependent on the evidence that a former employer presents. A jury or arbitration panel will of course see client accounts bleeding out. That is pretty telling that a former employee is soliciting accounts. However, the evidence they need to hit a home run is the outbound phone call, text message, or email. If you don’t give them that smoking gun, their case will become much more difficult to prove. If you slowly and methodically bump into your former clients in a natural setting, the risk of being found to have violated a solicitation agreement is reduced.
  5. Resign and Selectively Solicit Clients. With this approach, you would resign and then selectively solicit your most crucial clients (i.e., most revenue producing, most rewarding to work with, or most likely to tell all of your other clients about your departure). You know that you are legally prohibited from soliciting these clients, but they are worth the calculated risk. If you have to pay damages to your former employer for soliciting them, so be it. Further, you might be willing to simply negotiate a settlement to avoid litigation for the privilege of servicing these clients. By only soliciting a handful of clients, perhaps your former employer might have an incentive to pursue litigation and a temporary restraining order.
  6. Resign and Solicit the Heck Out of Your Former Clients. The riskiest approach is to resign and solicit every former client. If you have a non-solicit agreement in place, you can almost guarantee that you will be served with a lawsuit to stop your behavior. Maybe you want to challenge the state of restrictive covenant law in your jurisdiction and serve as a pilot case. Maybe you are prepared to be sued and pay damages. Maybe you know that your employer doesn’t have the resources to pursue litigation. Whatever you are thinking, I don’t condone this approach! But, to each their own.

Non-Broker Protocol Transitions – How to Prepare for and Avoid Litigation

The Broker Protocol simplified employment transitions by financial professionals over the last decade and a half. (I use the term “employer” and “employment” loosely, and it is intended to capture independent contractor situations too.) The Broker Protocol made it relatively simple to transition from one broker-dealer or financial institution to another without fear of litigation where both institutions were members of the protocol. Over the years, some large firms have withdrawn from the protocol. It is pretty easy to speculate that the reason for departure was based on the net departure of financial professionals and the assets that they manage. Regardless, the new normal for transitioning financial professionals is less efficient, more litigious, and more anxiety-producing. So how do you navigate a non-Broker Protocol transition? The truth is–carefully. Below is a high level list of items that you will want to consider as you plan a non-protocol transition.

  1. Check for Broker Protocol Membership. The first step is to review the list of Broker Protocol members to determine whether both firms are members. The purpose of this article is to examine non-protocol transitions, so let’s assume they are not.
  2. Review Legal Agreements. You must carefully review the employment agreement and any other agreements entered into between the parties for relevant terms and conditions that would impede a smooth transition. You should also include policies and procedures and other similar employment handbooks as they may contain relatively important contractual or quasi-contractual terms. The agreements may include restrictive covenants, such as non-compete or non-solicit provisions. The financial professional may have also agreed to repay loans, pay for departing clients, return property, return intellectual property, and so forth. The review of these agreements is typically a job that should be performed by knowledgeable legal counsel, because some of these provisions might not be enforceable and some may be more expansive than you think. For example, the return of property may include your company-issued laptop, but it might also include the list of clients that you service.
  3. Review of the Law. While there might not be any specific, contractual provisions that govern the employment relationship, there are a number of state and federal laws that could protect the employer’s “property” upon transition. That property might include customer lists and information that is otherwise non-public. So be careful in assuming that the absence of any restrictive covenants in an employment agreement gives you free range on your departure.
  4. Review Privacy Policies. The next step is to review the current employer’s privacy policy and notices to clients and customers to determine what information can be used in the transition process and to more generally create a strategy for the transition. There are a handful of cases where the SEC and FINRA alleged violations of privacy laws against the receiving employer. For example, see Next Financial Group, Kestra Investment Services, and Woodbury Financial Services.
  5. Develop Your Strategy. I am not being overly dramatic when I say that your career in the financial services industry might be over if you have a temporary restraining order imposed on you after you resign. If it is, you will be prohibited from contacting your former clients in violation of the restraining order. As long as you are restrained, your former employer will be working over your former book and solidifying its relationships. Don’t let this happen to you.
  • Understand exactly what information you can take with you and what information you are prohibited from taking.
  • Understand what information you may share with your new employer.
  • Understand what information you new employer may mail to your clients, whether consent is require, and how will consent be obtained.
  • Understand when you are permitted to contact your clients.
  • Understand how you can solicit or whether you can solicit your former clients at all.
  • Understand how you can potentially use social media (i.e., Linkedin) or local advertisements to your benefit.
  • Understand what you might owe your employer in terms of forgivable loans or transition assistance that was previously paid to you.
  • Understand your employer’s appetite for litigation.
  • Make an informed decision on how much risk you are willing to take in the transition process.
  • Have litigation counsel on stand-by in the event you are served with a temporary restraining order.

Once you have made up your mind that your current employer is no longer a good fit, you should do everything you can to prepare for a smooth transition.

Proposed Changes to FINRA’s MFA Requirement on Behalf of Law Firms and Compliance Consultants

This is a gentle reminder that while FINRA only regulates its broker-dealer members, it hosts the Investment Adviser Registration Depository (“IARD”) and Central Registration Depository (“CRD”). The IARD and CRD are two systems used by investment advisers registered with states and the SEC and exempt-reporting advisers.

FINRA has adopted a new multi-factor authentication system (“MFA”) for all persons who have access to the IARD and CRD system. FINRA started rolling it out in May and expects it to be fully operational for all firms by December 2020.

This new system is a burden on compliance consultants and law firms. Each time a compliance consultant or lawyer is given access rights to the system, they must create a separate username and password. They must then link a phone, tablet, or email to their account. They receive a code and must enter the code in the system. Then they must sit by and wait for a phone call to confirm their account. They have to go through this process for every single client that they assist on the IARD and CRD system.

I recently wrote to Marcia E. Asquith, EVP, Board and External Relations with FINRA to request that FINRA consider a revision to their system for compliance consultants and law firms that would provide a single access point for multiple registrants.

I don’t believe that this would compromise any registrants or their information materially if the consultant or law firm’s account was also subject to MFA. If needed, FINRA could impose some level of due diligence before approving any consultant or law firm.

I would request that law firms and compliance consultants that use the IARD and CRD system make similar requests.